These are Extremely Challenging Times

..but, we can give you the tools to get through them

Facing difficult times can happen to any business. However, some situations are more challenging than others. Right now, we are facing a global health crisis we've never experienced before, which is having a massive knock-on effect to many businesses - particularly in travel. However, during these difficult times, the methods that prove to be the catalyst for success are having well-defined goals, a clear plan to achieve them and ensuring both are communicated effectively.

With so much uncertainty surrounding future bookings and borders reopening, many business owners are taking the 'wait and see' approach, hoping things will soon improve. However, if you’re worried about your business and your people, taking a more proactive approach will remove the uncertainty and give you and your team a clear focus. 

If you want to know what to do, but don’t know where to start, let us show you how to create Action and Communication plans that will help you protect the future of your business. 

Productive Action & Communication Plans to Help Your Business

Imagine if your business was a well-oiled machine of highly motivated, focused and productive team members all driven towards helping the business achieve its goals during a crisis? In this course, you'll learn exactly how to create an effective action and communication plan that will empower you and your team to meet the needs of your customers with supportive solutions and strategies to achieve them.
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Planning is Key

Put your staff at ease and create clients for life through the creation of highly effective action and communication plans.

  • With a clear plan of action, you will no longer find yourself overwhelmed and filled with uncertainty.

  • During tough times, your team will rally behind you, united and motivated towards achieving common goals set out in your action and communication plans.

  • Your action and communication plans will arm you to face any challenge head on and create a sense of purpose, instead of ‘putting out fires’.

Key Course Objectives

  • Direction

    Developing a clear goal for the business brings focus and direction. Even in times that are unstable, situations can still be improved by those who act with a purpose in mind. Minimising distractions you and your team can stay on track, ensuring productivity in times of crisis.

  • Information

    Information is the key to improving outcomes. Without accurate information people won’t know what to do or what to expect. Help your business, customers and team by defining the key stakeholders, build a communication strategy and understand what steps to take.

  • Action

    Once you know what you need to do, why you need to do it and how, you go from overwhelmed to confident and motivated. Create structure to review the actions to enable accountability and commitment. Learn how to arm yourself, your customers and team with a clear path of action that extends beyond the crisis.

Meet Your Instructors

Travel Experts: Carats and Matiu

Carats and Matiu have decades of experience working at all levels within the travel industry. They’ve helped hundreds of travel business owners and managers improve their profit results by using tried and tested strategies through their training company; Immersive Leader. During previous crises such as 911, SARS and the GFC they’ve faced times of uncertainty in their own travel businesses, so they know that now more than ever is the time to focus on what you can control. It was this experience that led them to design the Action & Communication Planning course, to help your business prepare for what’s ahead and get on the road to recovery.
Immersive Leader instructors Carats and Matiu

Client Testimonials

"Incredible training"

Leisa D

I found this course extremely beneficial. Firstly in motivating me to create plans moving forward amidst the panic and fear of a situation that I had no way of being able to control or organise. Secondly the ease and style of breaking down key components around our essential stake holders clarified what I needed to focus on. The examples shown of what plans should look like was really helpful and practical. Matiu & Carats are great presenters and the video modules were short and could be reviewed several times if you missed writing something down. I look forward to using this tool again to refocus and continue learning & developing from for my 3 businesses!

"I absolutely recommend this training"

Lisa R

Fantastic trainers! A wealth of knowledge & experience in their field. I came away from the training with a clearer vision of what I want to acheive & what I need to do to get there. I absolutely recommend this training.

"Fantastic and extremely knowledgeable"

Natalie T

The guys were fantastic and extremely knowledgeable. They have an amazing passion about the work they do and they really want to help others achieve their goals.

Course Curriculum

What We Cover Inside our Action & Communication Planning for Travel Businesses During a Crisis

  • 1

    Module 1: Introduction To Action And Communication Planning

    • Lesson 1: About This Course

    • Lesson 2: Identifying Your 3 Key Stakeholders

    • Lesson 3: The 5 Empowering Questions

    • The 5 Empowering Questions Worksheet

    • Lesson 4: Rituals of Communication

    • Rituals of Communication Worksheet
  • 2

    Module 2: Your Action and Communication Plan as a Leader

    • Lesson 1: Setting S.M.A.R.T Goals

    • Lesson 2: Knowing What To Do

    • Lesson 3: Know How You Are Going

    • Lesson 4: Know How to Improve

    • Network of Advisors Worksheet

    • Lesson 5: Know What Impact You Will Have

    • Lesson 6: Is It Worth It To You?

    • Lesson 7: Completing the Leader's Communication Plan Template

    • Leader Communication Plan Template and Example
  • 3

    Module 3: Your Team's Communication Plan

    • Lesson 1: S.M.A.R.T Goals

    • Lesson 2: Your Team Knows What To Do

    • Lesson 3: Your Team Knows How They Are Going

    • Lesson 4: Your Team Knows How To Improve

    • Lesson 5: Your Team Knows What Impact They Will Have?

    • Lesson 6: Is It Worth It To Them?

    • Lesson 7: Completing the Team Communication Plan Template
  • 4

    Module 4: Your Customer Communication Plan

    • Lesson 1: Identifying The Needs Of The Customer

    • Lesson 2: How Do I Get The Information And Where Do I Store It?

    • Lesson 3: How Do I Communicate The Information Effectively?

    • Lesson 4: Completing the Customer Communication Plan Template

    • Customer Communication Plan Template
  • 5

    Module 5: Taking Action

    • Lesson 1: Putting Your Plans in to Action

BONUS OFFER

Buy this course during the month of June and get our Simple Finance Planning course (valued at $97) for FREE!! Expires June 30

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Take Action

Although you can’t always avoid difficult situations - planning and effective communication strategies will allow you to handle them in a better way. Learn how today.

GET STARTED NOW FOR ONLY $97 AUD